Frequently Asked Questions

Why does an error message appear "This file-type is not supported" ?
-Our software is currently only available on Windows,the above error message will only appear if you are running on a MAC OS system.

What payment methods can I use ?
- Currently, you can pay using Paypal. You can also pay using your Credit/Debit Card.

How do I obtain Login Credentials to run the full version of your software?
- You can buy login credentials directly from our software, by clicking on "buy Login Credentials" once the Hacking process is done.

What is your guarantee that you can hack a Facebook account?
- We do not require an upfront advance payment, your payment is only required if the password has been successfully retrieved!
We are in the business of password retrieval technology for more than 5 years. We are certified by Paypal as a reliable transaction counter party ensuring that all disputes if they occur will be resolved amicable.
We also offer a 60 day money back guarantee,if for any reason should you be unsatisfied by our password retrieval service, you may request a full and unconditional refund of your payment.

Have a Question?

If you have any remaining question that is not listed in our FAQ please do not hesitate to ask us on our contact page.